Emma Jeffery is the co-owner and founder of Emendas. She has witnessed firsthand the roadblocks that businesses face in regards to employee relations, human resource management, safety at work, quality assurance, and other governance concerns. With a wealth of experience working operationally in high-risk industries, she knows what works and what doesn’t. And her philosophy is one that is at the core of what we do at Emendas: great business happens from the inside out.
Amongst Emma's qualifications are a Bachelor in Applied Science, a Lead Auditor certification (ISO9001 Quality, 14001 Environmental, 45001 Safety), and a Quality Manager certification (SO9001 QA). She is a licensed Private Investigator, a chartered member of HRNZ, a Predictive Index certified practitioner, CMC Global trained in ISO20700 (Management Consulting), a council member for IMCNZ, a mentor with Business Mentors New Zealand, and part of the branch committee of HRNZ South Auckland. This list demonstrates her love for ongoing learning. With a broad base of knowledge and qualifications, Emma is able to put together bespoke solutions that draw on many different functional viewpoints and legislative perspectives. She does the heavy education lifting so her clients don't have to.
Coaching and developing other people is a passion for Emma, and you'll often catch her leading workshops and engaging with business leaders to guide them towards better processes. She's been referred to as the "facts department" to Ben's "feelings department"—but with a friendly and empathetic approach. Like Marie Kondo with homes, Emma helps businesses to sift through what's bringing them success and what's not. Because she loves celebrating others' wins, building up businesses is a mutually beneficial situation.
It's no surprise that Emma—who is a big fan of the Predictive Index system—is classified as a Strategist. The words used to describe this type of person are independent, organised, results-oriented, and decisive. She's all about no-nonsense methods that get results.
Emma is classified as a Strategist personality type by the Predictive Index tool.
Ben Morunga-Toi, co-owner at Emendas, has more than 25 years of experience across the manufacturing, trades, civil construction, transport, and wholesale trade sectors. This has given him both breadth and depth of knowledge on best practice risk management and the application of controls in specific contexts. His expertise in technical support for risk management controls means that he is often on site and doing the practical mahi to get companies and their teams from “theoretical best practice” to “actual habits and practices”. He generates buy-in and ensures implementation which is crucial for our clients seeking pre-qualification or accreditation.
More recently, Ben has also worked in the area of psychosocial health and workplace wellbeing. In his work he likes to interweave the principles of kaupapa Māori—and he also draws heavily on his background in sports which has proved to be an asset even in a corporate environment. His background equips him to provide advice and guidance that is relevant and targeted in a diverse Kiwi context, helping our NZ businesses to thrive and succeed.
Ben is our resident workplace wellness guru. For this, he draws on his experiences as an ex-premier rugby union player, ex-premier league player, and ex-competitive boxer. He is a certified Thump Boxing trainer and can provide community and corporate boxing classes which are a fantastic team-building and wellness tool for our client organisations. With his training in mental health and sports background, Ben can approach psychosocial health risks and their controls in a fun, lighthearted way that will draw in even the most disinterested of employees.
Predictive Index classifies him as an Operator: co-operative, pragmatic, stable, and thorough. With his focus on team building and site-based delivery, Ben can be encountered anywhere from running a boxing session to attending site safety or toolbox meetings for our trades, construction, or manufacturing clients. Say “hi”—he’s friendly.
Ben is classified as an Operator personality type by the Predictive Index tool.