PEOPLE: Managing Employees in testing times

Good people management requires Organisations to strike a balance between Employers and Employees in testing times. There is a process to follow and the law and employment agreement is key to this.

The PEOPLE Process

  1. Act in line with the law and employment agreement terms at ALL times
  2. Employers cannot require staff to take annual leave without agreement or 14 days’ notice in writing
  3. Any variation or restructure must be proposed under consultation
  4. Provide employees and their representatives adequate time to respond to proposals
  5. Force majeure and business interruption clause use still requires a process
  6. Redundancy is rarely a quick fix – explore and discuss options carefully. Employment agreement notice applies.
  7. Amendments to employment agreements and conditions must be in writing.
  8. Keep in mind that everyone processes change and stress differently – always offer support and act with empathy

Employers have rights too

Acting in good faith extends both ways and Employees have an obligation to be communicative and responsive. The employment agreement will outline this.

Present your business case and support it with key facts and examples. Record your process clearly and show your evaluations of ideas and feedback presented by the Employee.

You are allowed to agree to disagree providing there is fair process, good judgement and reasoning behind your decision making. Always take advice when matters get tricky.

What if it doesn’t?

When evaluating your team structure and response to short term restrictions always keep in mind the skills and support that might be required on the flip side.

What if the bounce back exceeds expectations?

This requires us to think laterally about options that can flex with your organisational needs -through both increasing and decreasing restrictions or markets.

More PEOPLE information

Check out Employment New Zealand for the latest updates or the Emendas resources tab for other links and information.

Visit the ‘SAFETY’ update page for restriction based protocols, obligations and tips.

Contact us if you need help with your organisations people or HR management.

SAFETY: Able to Work? What you need to know

Is your business able to work this week? More importantly, do you know what safety protocols you need to comply with current restrictions. Build your safety plan by considering the questions below.

The SAFETY Checklist

  1. Personal hygiene, washing (clothes and hands) & health (sick=home)
  2. D I S T A N C I N G
  3. Work bubbles – Team structure and facilities layout
  4. Contract tracing – QR code and App/Registers
  5. Lunch & Break protocols and staggering
  6. Workplace cleaning – shared areas and equipment
  7. TRAINING & Risk Management

Are Employees well, and free of cold or flu-like symptoms?

  • If they are sick, stay home and anyone symptomatic is to contact Healthline.
  • Are they high risk or immunocompromised?

What hygiene protocols are in place?

  • Have all surfaces been cleaned?
  • Are wash stations or santisers available?
  • Are PPE (masks or gloves/coveralls as needed) stocks adequate and allocated to Employees?

How can the workplace create separation between working groups?

  • Set up remote working wherever possible
  • Contactless trading – no customer contact is permitted
  • Physical distancing of 2 metres between workers
  • Set up of Team bubbles to reduce contact (even better if they can be on staggered shifts with zero contact)
  • Travel in bubbles or individually
  • Signage and entry/exit management (see Contact tracing)
  • Use of kitchen or shared facilities – one at a time? Staggered breaks? Regular cleaning.

Contact tracing – who are we in contact with?

  • Provide tracing protocols and registers (paper or app) to record movements and contacts.
  • From 11:59am on Wednesday 19 August all businesses must display a NZ COVID Tracer QR code for their business.
  • It must be in either a prominent place or near main entrances.

Training, Communication & Risk Management

  • Have Employees been inducted on protocols?
  • How will updates be communicated?
  • What happens… if? (Probable case? Close Contact? Increased restrictions?

More SAFETY information

Check out Worksafe for the latest updates or the Emendas resources tab for other links and information.

Employer needs and expectations should be clear. Explain how compliance affects each individual to drive forward as a Team.

Visit the ‘PEOPLE‘ update page for Employer/Employee obligations and tips.

Contact us if you need help with your organisations safety management.

Business in 2020: It’s just a season

Seasonal business protection through people and process
Seasons of business – how we use people and process to weather the storms

2020 is the adventure park of business. But don’t organisations face their individual roller coasters all the time? It’s just not in tandem with so many others. It’s all part of the seasonality of business.

We are operating in an unpredictable climate. Pre-prepared, resilient organisations are bewildered as they wade through opportunity and adapted efficiency. The less prepared (we’ve all been there) are digging deep for the grit they need to get through; using learnings and hindsight to cement a more stable future.

So what have we learned? It turns out sustainability and continuity are overused phrases but underused practices. We’ve cashflow forecasted down to increments we didn’t know existed. We are more technologically savvy than we thought. Our people can be equally productive when faced with change and a challenge.

Like all business battles – this too shall pass. So we must run our business like we garden or harvest with the seasons. Each completed project or process will need to be revisited one day. The best plans changed. Our success will come from a mindset of continuous improvement not perfection. For example, making progress by starting, knowing we will update work as we need to.

It’s time to look at the fundamental blocks of your business. If your revenue is down, where can you improve workplace productivity to increase profit margins? With the right people, practices and processes you can sail through a GFC Winter, a COVID Winter and everything in between.

Where to start

Emendas offers a Scorecard Assessment that business owners can use to check their compliance and understand their obligations. This Scorecard process looks at employment to safety and quality to highlight an organisations opportunities and risks. So contact Emendas to find out how your business stacks up:

Additional Resource

Here is a great article if you want to focus on profit retention, see how many of the 30 tips can you apply to your business:

Preparing for Alert 2? Here’s what you need to know

We’ll move to Alert Level 2 when we’re confident there is no community transmission and that the disease is contained.

When we do, we’ll have measures in place to track and stop any new transmission and stamp out any outbreaks.

Cabinet is reviewing whether we are ready to move to Alert Level 2 on Monday 11 May. Until then, we remain at Alert Level 3.